Refund & Booking Policy

1. Booking Policy

All private sessions must be booked in advance.

  • Rugular group class are available for walk-in, subject to availability

  • Bookings are confirmed only after payment or confirmation from our team

  • Please arrive at least 5–10 minutes before class time, can come late but will join the class in any steps they working at that time.

2. Cancellation Policy

We understand plans may change.

  • Cancellations must be made at least 24 hours before class

  • Late cancellations (less than 24 hours) may result in session deduction or full charge

  • No-shows will be considered as used sessions

3. Rescheduling Policy

  • You may reschedule your session with at least 24 hours notice

  • Rescheduling is subject to availability

  • Repeated last-minute changes may be limited

4. Refund Policy

We aim to be fair and transparent.

  • Refunds for unused sessions may be considered in special cases (injury, emergency, or visa rejection because of the school paperwork cases)

  • All refund requests must be reviewed and approved by management

5. Packages & Promotions

  • All discounted packages and promotions are non-refundable

  • Packages are non-transferable unless approved by management

6. Health & Safety

Participants train at their own risk.
You agree to follow instructor guidance and safety instructions at all times.

We are not responsible for injuries caused by failure to follow instructions or personal negligence.

7. Visa & Long-Term Programs

For students applying for education visa support:

  • Visa approval is subject to Thai Immigration decisions

  • Training fees are separate from government visa fees

  • Refunds are not guaranteed if visa is denied, but may be reviewed case-by-case

8. Contact Us

Chiangmai Muay Thai Gym
Website: https://www.chiangmaimuaythaigym.com
Email: cmmtg@chiangmaimuaythaigym.com
Phone: +66 63 194 5914

Contact Us
Contact Us